Answered By: Kim Sando Last Updated: Jul 08, 2014 Views: 67
From what page are you accessing the database? and if you are off campus, make sure you are choosing the second icon (the off campus link that looks like a house)
If off campus, you should be directed to a page where you will input your name and 14 digit barcode from your ID card.
Let us know if you are still having difficulty.