Answered By: Kathleen Zamietra
Last Updated: Nov 02, 2020     Views: 68

What is a browser cache? A browser cache stores data that speeds up retrieval of online information. The cache stores HTML code from previously visited web pages then uses this code to re-render the page upon a return visit.

Why clear my cache?  Your web browser cache can create login and web page malfunction from time to time.   

How do I clear it?: How to clear your cache depends on your browser.  It varies depending on which browser you use.   I find this to be a helpful article that provides instructions for all browser types:

How to Clear my Cache on Any Browser

If you have difficulty clearing your cache please contact us and we will walk you through the steps.